At SPORTZIX LLC, we aim to provide fast, reliable, and transparent shipping for all our customers. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

Order Processing Time

  • All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Locations

We currently ship to:

  • United States
  • Select international destinations (availability may vary)

If your country is not available at checkout, please contact us for assistance.

Shipping Timeframes

Estimated delivery times after order processing:

  • Standard Shipping (USA): 5–10 business days
  • International Shipping: 7–15 business days (depending on destination and customs)

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs clearance.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and order size.
  • Promotional free shipping offers (if applicable) will be clearly displayed on the website.

Tracking Information

  • Once your order ships, a tracking number will be emailed to you.
  • Tracking updates may take 24–48 hours to appear in the carrier’s system.

Customs, Duties & Taxes (International Orders)

  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
  • SPORTZIX LLC is not responsible for delays caused by customs clearance.

Incorrect or Incomplete Address

  • Please ensure that your shipping address is correct at checkout.
  • SPORTZIX LLC is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item.
  • If your package is lost in transit, contact us and we will assist you in resolving the issue with the carrier.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Business Name: SPORTZIX LLC
Address: 191A Paseo de Peralta, Santa Fe, NM 87501, United States
Phone: +1 (323) 837-9907
Email: support@sportzix.store
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)